Last Updated: August 6, 2026
Welcome to Sotota Dates & Foods. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
By using this website, you agree to:
Provide accurate and complete information when placing an order.
Use the website only for lawful purposes.
Not engage in any activity that may damage, disrupt, or interfere with the operation or security of the website.
Not attempt to gain unauthorized access to our systems or customer information.
We strive to ensure that all product descriptions, images, prices, and availability are accurate. However:
Product images are for illustrative purposes and may vary slightly from the actual product.
Product availability is subject to stock.
We reserve the right to modify or discontinue any product without prior notice.
All prices displayed on the website are subject to change without prior notice.
In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price. If payment has already been made, a refund will be processed for the affected amount.
We reserve the right to:
Accept or reject any order.
Cancel orders due to pricing errors, stock shortages, suspected fraud, or other legitimate business reasons.
Contact customers for order verification when necessary.
Customers will be notified if an order cannot be fulfilled.
Payments must be made using the payment methods available on our website.
All online transactions are processed through secure payment providers. We do not store your complete payment card information.
Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Delays beyond our reasonable control do not automatically entitle customers to compensation.
Returns and refunds are subject to our Refund & Return Policy.
Customers should review that policy before making a purchase.
All content on this website, including but not limited to:
Logos
Images
Product descriptions
Text
Graphics
Website design
is the property of Sotota Dates & Foods unless otherwise stated and is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial use is prohibited without prior written permission.
If you submit reviews, comments, or other content, you grant Sotota Dates & Foods the right to use, reproduce, publish, and display that content for business purposes, provided it does not violate applicable laws or third-party rights.
We reserve the right to remove any content that is unlawful, offensive, misleading, or inappropriate.
To the maximum extent permitted by applicable law, Sotota Dates & Foods shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the relevant order, except where applicable law provides otherwise.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective once published on this page.
Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Bangladesh.
If you have any questions regarding these Terms & Conditions, please contact us through our official customer support channels.
Thank you for choosing Sotota Dates & Foods. We appreciate your trust and are committed to providing high-quality products and excellent customer service.